Who to Contact for Support: Your Publisher or Us?

Modified on Thu, 6 Jun at 2:44 PM

Here is a quick checklist to help you determine who to contact based on the assistance you need:


Contact your Publisher for the following:

  • Setting up your account and primary login information
  • Setting the minimum and maximum number of pages
  • Setting submission deadlines
  • Reviewing your final proof before sending the book to print
  • Online store inquiries
  • All fulfillment, billing, and shipment details


Contact us for everything related to using the software.

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